Policies

We can choose to not bleach hair that was not purchased from us or a recommended hair company. All hair does no take bleach well and we do not want to be responsible for hair that becomes damaged from a bleach process.

Hair extensions processing time will be 7-10 business days. Custom wig orders processing time is 12-21 business days. This does not include weekends or holidays. This also does not include shipping time.

Ready to ship wigs will ship out the next business day after purchase. 

Shipping: We ship via USPS. Shipping time usually takes about 2-4 business days but could exceed this time. Once you receive your tracking number please allow 24 hours for your tracking to update. Once you receive your tracking number, you are to contact usps for ALL updates. Shipping times may exceed around holidays. This is beyond our control!

Refunds: There are absolutely no refunds. If your item(s) are damaged or defective, please contact us immediately within 1 day (24 hours) of receiving your product. Any damages after wearing any of our products is the sole responsibility of the current owner.